Consumers are entitled to a right of revocation  "in the case of applicability of the provisions on distance contracts" with regard to the goods purchased at Pera Peris, subject to the following conditions:

A) Right of revocation

You have the right to revoke this contract within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the day on which you or a third party you designate who is not the carrier who has taken possession of the goods. In order to exercise your right of revocation, you must inform us by
e-mail, fax or letter (Pera Peris, Peer Carstens, Reinhardtsgrimmaer Str. 3, D-01744 Dippoldiswalde, 0049 (0) 3504 625694, about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not mandatory. In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation time period.

B) Consequences of the revocation

If you revoke this agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for additional costs resulting from your choosing a different type of delivery than the most favorable standard delivery offered by us ) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; in no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier. You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days. You bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functionability of the goods.

Revocation form

Due to the pan-European regulation on online trading, you can use a revocation form as a consumer to exercise your right of revocation. However, it is optional, but you can also exercise your right of revocation against our company by means of any other clear statement, such as by letter, e-mail, or fax.

Here you can download a sample of the revocation form:
Here you can download a sample of the return form:

If you withdraw from your purchase and wish to revoke the contract, please inform us about it or fill out the return form and return it together with the goods back to the following address:

Pera Peris
Owner Peer Carstens

House of history
Reinhardtsgrimmaer Str.3
01744 Dippoldiswalde
Fax +49 (0) 3504-6258514

  • Large selection
  • Availability display
  • DHL tracking
  • Smart shop navigation
  • Friendly customer service
  • 14 days right of withdrawal
  • Over 20 years experience
  • Fast money back
  • Good returns management
  • Professional order processing
© 2022 Pera Peris - Haus der Historie

Right of revocation - Complaints and returning of goods

MobileST: Smartphone Template für xt:commerce Shopsoftware

Copyright © 2022 Phodana media
Version: 2.0.3

MobileST ist ein Template für die xt:commerce (v3.04 SP2.1) Shopsoftware, das allen Shop-Besuchern ein komfortables Einkaufserlebnis bietet, die mit dem Smartphone den Online-Shop besuchen. Alle Seiten sind so optimiert, dass der Besucher schnell und einfach durch die einzelnen Shopseiten navigieren kann und sofort alle nötigen Informationen auf einem Blick hat. Die Navigation durch Links ist Touch-optimiert und die Darstellung so gewählt, dass nicht mehr in die Seite hereingezoomt werden muss.

Das Template ermöglicht es mit dem Smartphone, einfach nach gewünschten Artikeln zu suchen, diese aufzurufen, und sich Produktangaben auf Artikel-Detailseiten anzuschauen. Dort findet der Besucher Produktbeschreibungen, ähnliche Angebote, die Option, den Artikel in den Warenkorb zu legen anschließend zu bestellen. Weiterhin kann das Kundenkonto verwaltet werden und getätigte Bestellungen eingesehen werden.

Unterstützte Smartphones sind: Geräte mit iOS, Android, BlackBerry, Windows Phone, Palm web OS, Symbian und Bada



Right of revocation - Complaints and returning of goods